By placing an order with us you agree to the following terms and conditions.
DELIVERY
1. Orders will not be reprinted due to refused or undelivered shipments. If an order has been refused at shipment, the reshipment will be at the customer’s expense and no refund will be awarded.
2. DM Digital1 does not guarantee the shipping times above for basic ground shipping. Ground shipping delays may occur.
PRICING
3. All sales are in Canadian Dollar and final, unless otherwise noted. After an order has been approved, the customer is responsible for paying the entire amount of that order, unless otherwise noted. In some cases, a refund may be extended to the customer if no work has been completed by DM Digital1 for that order. In such cases, the customer will be charged a cancellation fee, which would be in addition to any fees charged for proofs if applicable.
4. DM Digital1 reserves the right to contact any customer via phone, e-mail, or post mail regarding current and/or future orders placed with DM Digital1.
5. Cancellations or alterations to your order: Please make sure that we receive any changes to your order within 12 hours of your order being placed. We have the right to refuse cancellation requests received after this time.
PRIVACY & SECURITY:
All online payments are made using the Paypal secure payment systems. DM Digital1 is not in possession of your credit card details at any time. Your email and address details are only used in the processing and delivery of your order. We do not pass these details onto anyone else. Spam policy – DM Digital1 does not send unsolicited emails. If you receive any such email which appears to originate with us please copy the message (including headers) into our enquiry form and send it to us and we will report this to the sender’s email provider.